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LawNet - Help

What is LawNet? (also known as Legal Workbench)

LawNet/Legal Workbench is a subscription website (click here to subscribe) that caters to the research and legal information needs of the global legal community of Singapore. Since its inception in 1988, www.lawnet.com.sg has grown in leaps and bounds, adding information, applications and databases to suit the evolving needs of practitioners and academics.

LawNet/Legal Workbench is made up of different modules. Each module has different pricing schemes and may be subscribed to separately. Ad hoc/hourly usage of LawNet/Legal Workbench and it's modules is available here or via the account portlet on the homepage. LawNet/Legal Workbench provides the following Services:

  • Legal Research - The Legal Workbench
    • This module holds a comprehensive and up-to-date repository of on-line legal research information such as cases (judgments of the Singapore courts , Malaysian as well as English courts), reference materials, legal literature such as journals and newsletters from legal institutions and firms, and statutory law. Click here for more information as to what cases and research material are available.

  • Information comes to you
    • Today, LawNet/Legal Workbench has been built with the focus of minimizing the work involved in searching for information. When a user searches for certain kinds of information, we have worked hard to ensure that other information which a user may also find useful, is also easily retrievable.

  • Seamless experience
    • Previously, users had to search for information in different databases to make sure their research was comprehensive. This meant having to climb in and out of different databases and performing the same search over and over.
    • Now users can perform one search and be able to access all the related databases in a single action. We call this a seamless experience.


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How do I Start?
Logging In

If you subscribe to LawNet/Legal Workbench, you will have been issued an ID and a password by your administrator. Go to the homepage and enter your details to the Login Portlet. The Login portlet is located on the top left corner of the homepage.

If you have not entered the details correctly, an error screen will be displayed, prompting you to re-enter your details. Three unsuccessful attempts will cause your account to be frozen. To unfreeze/reset your password details, contact your system/law firm administrator. If you are unable to contact your administrator, you may call the LawNet/Legal Workbench Helpdesk at

For Singapore Users: (+65) 6887 7888

For Malaysia Users: (03) 2087 0273/1800 813874 (Toll free)


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Managing Your Password

After logging in for the first time with your issued password, you will be prompted to change the password. This is both for your convenience as well as for online security purposes.

For subsequent changes to password, click on the Manage password link which appears in the Login portlet (in the left column of the homepage) after having logged in successfully.

User_Login

Manage password also allows you to set your own security question (e.g. "when is your birthday?"). If you have forgotten your password, a new password to you upon correctly answering the security question.

To set your own security question, click on Manage Password and go to Update Password Retrieval.


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Forgot Your Login/Password?

If you have forgotten your password, click on the Forgot Password? link in the Login portlet below the password/id entry boxes.

Login

You will then be prompted to enter your user ID.

User_ID

If you have set a question to activate "password resending", click "Get Your Question" and you will be prompted to provide the answer to the security question you have set. If you have not set your question, it is best to contact your administrator to reset your password.

Security_Qn


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Ad Hoc User

If you are not a subscriber and you wish to access the services, you may purchase hourly time blocks via credit card. You will be automatically prompted with a screen to enter your credit card details when you try to conduct a search.

The rate is S$49 for the first hour and S$11 for every subsequent hour purchased. Charges are inclusive of Goods and Services Tax.

Usage time starts immediately upon successful purchase of the time block and must be consumed within 48 hours from time of purchase.


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Logging Out

After completing your work, please ensure that you log out by clicking on the Logout link in the banner, so as to avoid running the risk of losing unsaved information.

Logout


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1 Hour Automatic Logout

If you are logged in and there is a period of inactivity for an hour, you will be automatically logged out for security reasons and regulation of resource usage.


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Since much of the functionality is based on storing your preferences and information, it is recommended that buttons, links and tabs provided are used to navigate between pages, modules and resources, instead of using the browser back button.


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Client Record Management

Lawnet2/Legal Workbench incorporates features that helps maintain your records. Designed with the practicing lawyer in mind, users can keep track of billable records using their own reference number. Features include Client Tracker and the Due Diligence Client Reference system.

  • Client Tracker
    Client Tracker is a timer that keeps track of time spent on legal research. This basic application stores a record of legal research sessions conducted for individual clients based on the reference number that the user can nominate.


  • Due Diligence Client Reference
    Users have the option of attaching a client reference to each transaction. Client references will be reflected in the purchase record, allowing for ease of accounting.


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Technical Requirements
  • Recommended Browsers
    • Microsoft Internet Explorer 7, 8
    • Mozilla Firefox 3.5, 3.6
    • Google Chrome 8

  • Recommended Desktop
    • Pentium P4 CPU 1.60GHz
    • 512MB RAM
    • OS: Win XP Prof Ver 2002 SP2
    • Java Enabled
    • Adobe Flash Player

  • Recommended Internet Access Speed
    • Broadband

The LawNet Secretariat and the technology partner will endeavour to allow you uninterrupted access to LawNet/Legal Workbench, but access to this Website may be disrupted, restricted, suspended or terminated at any time at its discretion or for reasons beyond its control.

Please note that the speed and performance of LawNet/Legal Workbench is also dependent on network speed and the ISP you are subscribing to.


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Help Desk Information and Email Enquiries

The CrimsonLogic Helpdesk operates 24 hours a day, 7 days a week and 365 days a year. CrimsonLogic Hotline:

For Singapore Users: (+65) 6887 7888

For Malaysia Users: (03) 2087 0273/1800 813874 (Toll free)

Email support is also available at helpdesk@crimsonlogic.com. A prepared email form can be found here.


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